Studying the posting in Yahoo! a few AA rep writing “deaf and dumb” on their baggage is rude and they have earned in excess of a faux apology. you simply lost a customer.
Bravo to American Airways for providing the shock enhance for your staff members. Instead of cowering into the disgruntled passenger on todays La Guardia flight. Because some attendents have been cheerful and wished him a really Merry Christmas. Actually ?? It’s about time we took again our best wishes and grumpy people today just keep off the planes and hold their viewpoints to themselves.
I locate it horrible to own my luggage go lacking in Miami on each leaving and returning flights. I assume to become contacted right away on how we can come to an arrangement concerning this. I will probably be doing a stick to up.
I needed to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to lots of difficulties to discover me An additional flight and also to reroute my luggage. Gary was enjoyable and helpful and serene, and I really appreciated how tricky he labored to help me.
Be sure to refund by full fare such as the extra $twenty I paid out for Whatever you mentioned was going to be a lot more place.
27th Oct. I flew from Chicago to Manchester on AA54. You used a B757 which was thoroughly unsuitable for any 7 hr journey. The seats spec/recline/legroom were being what I would hope on a vacation constitution or commuter flight of one hour. Additionally, the reading light didn't work and apart from the movie there was no channel open up for new music.
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Flight 686 dec 26 2015 My husband & i have been advised the incorrect transfer terminal gate in charlotte on plane gonna freeport rather than nassau. I went to flight attendant powering counter to make clear flight. He looked at me funny Once i stated nassau smirked under no circumstances looked at my ticket to clarify Spot This flight was an hour or so delayed so there was no rush.
I have tried, with no achievement to achieve your purchaser service Section. I misread the flight time to your flight 3530 and need to change it. I attempted contacting within five minutes of reserving this flight but have had no response. I haven't despatched this message in advance of
I'm astonished at The shortage of customer service at American Airlines. I used to be a flight attendant for thirty many years and took terrific pride within the teaching I been given from American. On the the latest trip I watched a passenger and agent argue about which a person was ruder. There is absolutely no clear enforcement of grooming guidelines anyplace in the business.
Once i arrived with the airport I asked both of those at the ticket counter, once we checked our baggage, and while in the Admirals Club to validate that we were in Enterprise Course. Both moments I had been advised we had been in Enterprise. My Boarding Pass showed seats 16A and 16B, as this is only one row guiding Business, I did not recognize right until I boarded that we were truly in Coach.
Just composing to Permit you are aware of inspite of the difficulty in attending to my location on March 2, 2016, along with the disappointment I had Together with the scheduling from you, I was very pleased with the staff at Charlotte, North Carolina. Everything I came in contact with had been most helpful and kind.
Once we concluded dealing with Immigration and Customs and baggage and we experienced Excellent problem obtaining the Just one AA Purchaser Service one that was exceptionally tricky to cope with concerning the preparations for your night and upcoming early morning. We acquired that there have been no resort rooms offered. At eleven.45 pm he lastly gave us a voucher with the 9AM flight the next morning as well as a $twelve voucher for meals.
Ticket #2836 Dallas, Tx to Lawton, Ok March 20th did NOT join from Raleigh, NC flight 168….was around booked and flight did not ensure it is to Dallas for connecting flight. They said they did not Possess a lodge for me in Dallas, I used to be stuck at airport til early morning of 3/21/sixteen…this triggered me to skip on a daily basis of work pop over here & it absolutely was essentially the most depressing evening of my lifetime…they gave me a foods vocher for $12 for meal which I'd so as to add cash as well, to eat!