I had some really constructive assistance to give them to avoid this in the future, but was not able to determine connection with them.
Quite unhappy by using a.A. customer relations. My spouse went to Italy for your memorial of her mother and though she was there she bought bronchitis with ear an infection, subsequently the doctor encouraged her not to fly prior to a person 7 days to obvious the infection.
Getting just concluded (three/18) a flight from Miami Airport to Philadelphia, we located which the service from the Miami Airport via the American Airline persons was not in keeping with effective or professional service. We got incorrect directions to our Look at-in spot, then again whenever we experienced to obtain in line for any stability Verify. We had been sent to the wrong locale for that operate.
On Dec. fifth my spouse, Tamar and close friends Keith and Janet Burd and I were being coming back from a 7 working day cruise on Celebrity Cruise Lines. We ended up scheduled to return from Miami to Louisville, KY through Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we ended up prone to missing our connecting flight from Charlotte. The ticket agent assured us that we would've plenty of time for making the link in Charlotte. Very well, the flight received later and afterwards plus the ticket agent then advised us that we would have to make any connecting flight adjustments in Charlotte. Once the plane lastly arrived and all passengers boarded, there was An additional delay on account of mechanical complications. Then, the flight was cancelled and we were being advised to return for the gate exactly where an agent would rebook us. Okay so…..150 travellers with one agent !
I Hope points don’t get cancelled at the last second. Myson is a storm watcher, and is particularly concerned as I am. My Mother is possessing medical procedures next 7 days and expects me there safe and audio. Make sure you keep that in mind. I'm going to do my share of praying and hope this could figure out.
I had been on maintain for approximately 40 minutes, with typical ‘updates’ from the supervisor named Tony…who was getting in contact with some unidentified Section to check on the next, lacking voucher….when…Certainly,, I had been Lower off! I termed back…only for being advised the wait will be 18-twenty five minutes. I’m even now ready on this phone again. This trip is the journey of a life time for my partner, a wounded veteran and most cancers survivor.
We lately returned from Hayden CO. They More Help were begging for volunteers to give up their seats. We were told we'd acquire $seven-hundred.00 Just about every and lodge vouchers if we gave up our seats. We promptly volunteered. We ended up instructed to attend for everyone to board the aircraft And they'd look after the vouchers.
I not only had to waste $fifty in baggage fees, but I knowledgeable Awful landing by your pilots, very crowded and small planes, rude flight attendants, and comprehensive imbeciles that dealt with my luggage simply because they Plainly were illiterate and could not examine “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
I would like a credit rating for just a flight we skipped from Phoenix to Spokane. We skipped the flight as it took us so very long to receive thru customs. We had been traveling from Mazatlan and likely thru customs in Phoenix.
My initially and final time and energy to fly with American Airlines: I am a bigger female and I compensated more for seats on two of my flights to ensure I would not become a load to other travellers. Why I don’t know there was nothing at all distinctive about them. My previous flight to my destination was cancelled and I did not find out until finally I used to be on my method to the gate. They attempted to rout me to another airport with minimal understanding of the opposite airport. After a 4 hour delay I arrived at my spot.
Last thirty day period, I traveled on American Airlines from Portland, Maine to Washington, DC. I can’t let you know plenty of about the excellent service I gained. I asked for a wheelchair for equally airports along with the chair and attendants were proper there and went earlier mentioned and further than the decision to obligation.
it can be pitiful to have to report that my various emails to Buyer Relations have not been answered as of so far October 29, a complete not enough probably the most elementary courtesy towards an 84 decades old First-Course passenger and Repeated Flier….
in no way at any time gained these types of bad service and a company that simply doesn’t care about there having to pay shoppers
My spouse And that i would like to praise our flight attendant whose name was Rhonda. It has been a few years due to the fact we happen to be taken care of so royally by a flight attendant. These days, most flight attendants “do their career’, but Placing forth no more effort and hard work. Rhonda radiated along with her like for her work and her satisfaction in American Airlines. I presume she is one of your senior flight attendants, Incidentally she presented herself. We would like so that you can Get hold of Rhonda and praise her for currently being this sort of an quite outstanding worker and Fantastic flight attendant.